The time it takes for your order to be delivered depends on the shipping method chosen at checkout. Please note that the shipping times are in addition to pre-order and processing timelines.
Shipping options include:
- For deliveries within the US:
  - UPS Mail Innovations (5-7 days transit)
  - USPS Media Mail (2-10 days transit)
  - FedEx Smartpost (2-7 days transit)
- For deliveries outside of the US: Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays.
  - APC ParcelConnect Priority DDU (Economy) (11-15 days transit)
  - APC ParcelConnect Priority DDU (Delivery Confirmation Included) (11-15 days transit)
Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
Please note that shipping delays will occur if you provide an incorrect address at checkout.
If your package is returned to our facility due to a shipping or delivery issue, we’ll reach out to you via the email address provided with your shipping information.
- If we don’t receive a response within 5 business days, we reserve the right to cancel and refund your order.
  - This applies to all merchandise orders, including limited edition and pre-order sales.
- Please note that in the event of an order shipping in multiple packages, we can only refund you for what has been returned to us.